FAQ



1. What are nicotine pouches?

Nicotine pouches are smokeless, tobacco-free pouches that contain nicotine. They are placed between your lip and gum, providing a discreet and convenient nicotine experience without the need to smoke or vape.

2. Are nicotine pouches legal in Canada?

Yes, nicotine pouches are legal in Canada. However, you must be of legal age in your province to purchase nicotine products. The legal age varies by province.

3. How do I use nicotine pouches?

Simply place the pouch between your upper lip and gum. Leave it in place for 15-30 minutes or until you feel the desired nicotine effect. Afterward, dispose of the pouch properly.

4. Are nicotine pouches safe?

Nicotine pouches are generally considered safer than smoking since they don't involve combustion. However, nicotine is an addictive substance, and overuse or misuse can pose health risks. Always use responsibly.

5. Can I buy nicotine pouches online in Canada?

Yes, you can purchase nicotine pouches online in Canada from our website. We ship across the country, following all relevant regulations for nicotine products.

6. What flavors are available?

We offer a variety of flavors, including mint, berry, citrus, and tobacco. New flavors are added regularly, so be sure to check our website for the latest options.

7. How much nicotine is in each pouch?

The amount of nicotine varies depending on the product, typically ranging from 6mg to 20mg per pouch. Check the product details on our site for the exact nicotine content.

8. Are there age restrictions for purchasing nicotine pouches?

Yes, you must be of legal age in your province or territory to purchase nicotine products. The legal age usually ranges from 18 to 19 years old, depending on where you live.

9. How do I know if nicotine pouches are right for me?

If you're looking for a discreet, smoke-free way to get nicotine, nicotine pouches may be a good option. However, if you have concerns or existing health conditions, it’s always a good idea to consult with a healthcare professional.

10. Can I use nicotine pouches while driving or at work?

Yes, nicotine pouches are discreet and can be used in situations where smoking or vaping isn’t allowed, such as while driving or at work. Just be sure to follow local regulations regarding nicotine product use.

11. Do nicotine pouches leave a bad odor?

No, nicotine pouches are designed to be odorless, allowing you to use them without worrying about lingering smells.

12. What are the shipping options in Canada?

We offer a variety of shipping options, including standard and expedited delivery. All orders are processed within 1-2 business days.

13. Can I return my nicotine pouches if I don’t like them?

Due to the nature of our products, we do not accept returns or exchanges. If there is an issue with your order, please contact us, and we’ll assist you with a resolution.

14. Are there any discounts or promotions available?

Yes, we regularly offer discounts, special promotions, and bundle deals. Make sure to follow all of our socials to know the latest deals.

15. How do I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this tracking number to monitor your package’s progress on the courier’s website.

16. Can I subscribe for regular deliveries?

Yes, we offer a subscription service for regular deliveries. You can choose your preferred delivery frequency, and we’ll automatically ship your order to you when it’s time to restock.

17. What should I do if my order is damaged or lost?

If your order is damaged or lost, please contact us as soon as possible. We’ll work with you to resolve the issue and ensure your satisfaction.

18. Are nicotine pouches suitable for beginners?

Nicotine pouches come in various strengths, making them suitable for both beginners and experienced users. We recommend starting with a lower strength if you're new to nicotine products.